Felicia Cooper

Licensed Public Adjuster — Monroe, CT

Policyholder-only representation for property insurance claims.

Fire & Smoke DamageWater DamageStorm & Wind DamageRoof LeaksMold
2026Joined ClaimLink
NewOn ClaimLink
FreeFor homeowners
6Specialties

About Felicia

When an insurance company sends its own adjuster to evaluate your damage, you need someone in your corner with equal expertise. Felicia is a licensed public adjuster based in Monroe, CT, who represents policyholders — not carriers — through every stage of the claims process. From the initial inspection to the final check, Felicia documents, negotiates, and advocates on your behalf. License #3002042001.

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What Felicia helps with

  • Fire & Smoke Damage claims
  • Water damage and burst pipes
  • Storm & Wind Damage claims
  • Roof Leaks claims
  • Mold remediation claims
  • Denied & Underpaid Claims claims

How Felicia works with homeowners

  1. Initial consultation

    Share what happened and review your policy and damage together.

  2. Inspection & documentation

    On-site assessment, photos, measurements, and scope of loss — the record carriers take seriously.

  3. Claim filing & negotiation

    Your claim is filed, tracked, and negotiated on your behalf with a clear paper trail.

  4. Settlement recovery

    Public adjusters typically work on contingency — a percentage of what's collected, disclosed in writing up front.

Credentials & License

State license

3002042001 · CT

Issued by Connecticut Department of Insurance

License on record

Service area

Service area map — Monroe, CT
Monroe, CT
  • Monroe
  • Monroe metro area
  • Connecticut statewide

Why hire a licensed public adjuster in Connecticut

  • Works for you, not the carrier

    A licensed public adjuster is the only claims professional legally allowed to represent you — the policyholder. Field adjusters and independent adjusters work for the insurance company.

  • Documents losses the carrier takes seriously

    Claims move faster and pay fairer when the paperwork, photos, and scope of loss are prepared the way carriers expect. That's the whole job.

  • Only gets paid if you recover

    Contingency-fee billing means no out-of-pocket cost. The percentage is disclosed in writing upfront and regulated by state law.

  • Handles denials, underpayments, and supplements

    Even a claim you already settled can be reopened. Supplements on missed line items are common — and often substantial.

What outcomes can look like on claims like yours

Illustrative examples of how common claim types unfold in Connecticut — general education, not results of Felicia Cooper. Actual outcomes depend on policy language, damage, and timing.

Mold behind a slow leak

Mold remediation

Months after a minor plumbing repair, a musty smell or bowing cabinetry can reveal active growth in a wall cavity. Carriers often cite the mold exclusion at first. Whether coverage applies usually turns on establishing a sudden-and-accidental origin and the resulting covered water loss — which can unlock remediation, containment, replacement, and clearance testing.

Reopened claims and corrected scopes

Reopen & supplement

Initial carrier estimates frequently miss covered line items. Careful scope review, supporting photographs, and code-required documentation are the basis for supplemental payments — the standard path for returning a policyholder closer to whole after an underpaid claim.

Reviews

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Questions people ask

What does a public adjuster actually do?

A licensed public adjuster works for the policyholder — not the insurance company. They document damage, interpret the policy, and negotiate with the carrier on the policyholder's behalf, handling the paperwork, inspections, and calls throughout the claim.

How do public adjusters get paid in Connecticut?

Public adjusters typically work on contingency — a percentage of the settlement they recover — with fee terms regulated by state law and disclosed in a written contract before work begins. Ask any adjuster to walk you through their fee agreement up front.

When is the right time to involve a public adjuster?

Generally, the earlier the better: involving one before or right after filing means the damage gets documented properly from the start. Even after a denial, delay, or low settlement, a public adjuster may be able to reopen the claim and pursue a supplement.

Will hiring a public adjuster slow down my claim?

Usually the opposite. Carriers tend to respond faster when a licensed professional is managing the paper trail, deadlines, and inspections, because the documentation arrives in the form carriers expect.

What's the difference between a public adjuster and a field adjuster?

A field adjuster works for the insurance company — they come out to assess damage on the carrier's behalf. A public adjuster works only for the policyholder. Same job title — opposite sides of the table.

General information about how public adjusters work in Connecticut — not statements written by Felicia.

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