When an insurance company sends its own adjuster to evaluate your damage, you need someone in your corner with equal expertise. Randall is a licensed public adjuster based in Memphis, TN, who represents policyholders — not carriers — through every stage of the claims process. From the initial inspection to the final check, Randall documents, negotiates, and advocates on your behalf.
Get in touch
Tell Randall about your claim.
What Randall helps with
Wind damage claims
hail claims
storm claims
tornado claims
roof claims
fire claims
smoke claims
water claims
flood claims
business interruption claims claims
How Randall works with homeowners
1
Initial consultation
Share what happened and review your policy and damage together.
2
Inspection & documentation
On-site assessment, photos, measurements, and scope of loss — the record carriers take seriously.
3
Claim filing & negotiation
Your claim is filed, tracked, and negotiated on your behalf with a clear paper trail.
4
Settlement recovery
Public adjusters typically work on contingency — a percentage of what's collected, disclosed in writing up front.
Service area
Memphis, TN
Memphis
Memphis metro area
Tennessee statewide
Why hire a licensed public adjuster in Tennessee
Works for you, not the carrier
A licensed public adjuster is the only claims professional legally allowed to represent you — the policyholder. Field adjusters and independent adjusters work for the insurance company.
Documents losses the carrier takes seriously
Claims move faster and pay fairer when the paperwork, photos, and scope of loss are prepared the way carriers expect. That's the whole job.
Only gets paid if you recover
Contingency-fee billing means no out-of-pocket cost. The percentage is disclosed in writing upfront and regulated by state law.
Handles denials, underpayments, and supplements
Even a claim you already settled can be reopened. Supplements on missed line items are common — and often substantial.
What outcomes can look like on claims like yours
Illustrative examples of how common claim types unfold in Tennessee — general education, not results of Randall Harris. Actual outcomes depend on policy language, damage, and timing.
Hidden wind uplift damage after a major storm
Wind damage
Visible damage to fascia or a few shingles can look minor while wind-uplifted shingles, compromised underlayment, and water intrusion at the ridge go unnoticed. Documentation tied to wind-gust records and shingle manufacturer specs is often what separates a spot repair from a properly scoped slope replacement.
Reopened claims and corrected scopes
Reopen & supplement
Initial carrier estimates frequently miss covered line items. Careful scope review, supporting photographs, and code-required documentation are the basis for supplemental payments — the standard path for returning a policyholder closer to whole after an underpaid claim.
Reviews
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Questions people ask
What does a public adjuster actually do?
A licensed public adjuster works for the policyholder — not the insurance company. They document damage, interpret the policy, and negotiate with the carrier on the policyholder's behalf, handling the paperwork, inspections, and calls throughout the claim.
How do public adjusters get paid in Tennessee?
Public adjusters typically work on contingency — a percentage of the settlement they recover — with fee terms regulated by state law and disclosed in a written contract before work begins. Ask any adjuster to walk you through their fee agreement up front.
When is the right time to involve a public adjuster?
Generally, the earlier the better: involving one before or right after filing means the damage gets documented properly from the start. Even after a denial, delay, or low settlement, a public adjuster may be able to reopen the claim and pursue a supplement.
Will hiring a public adjuster slow down my claim?
Usually the opposite. Carriers tend to respond faster when a licensed professional is managing the paper trail, deadlines, and inspections, because the documentation arrives in the form carriers expect.
What's the difference between a public adjuster and a field adjuster?
A field adjuster works for the insurance company — they come out to assess damage on the carrier's behalf. A public adjuster works only for the policyholder. Same job title — opposite sides of the table.
General information about how public adjusters work in Tennessee — not statements written by Randall.
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